What is the typical process for handling a cargo damage claim under P&I cover?

• A. Notify P&I club, preserve evidence, document damages, collect B/L and packing lists, arrange survey, and submit claim with loss calculations.
• B. Immediately discard damaged goods; file a claim with insurer
• C. Wait for voyage completion; file simple notice only
• D. Involve port authorities only

Answer: (A)

Prompt notification to the P&I club and preserving evidence are essential when cargo damage occurs under P&I cover. The proper process starts with informing the club as soon as damage is noticed, so the claim is managed under the correct terms and time limits. Keep the damaged cargo and its packaging intact, take clear photos, and gather all relevant documents such as the bill of lading and packing lists. Arrange for a survey with an independent surveyor to assess the extent of damage, its cause if identifiable, and who is potentially liable. The survey report, together with calculated loss figures, forms the basis for the claim. Then submit the claim to the P&I club with the survey findings and loss calculations, including any additional costs incurred due to the damage.

This approach protects rights under the policy and allows the club to guide the process, including appointing a surveyor and determining liability. Discarding damaged goods, waiting until voyage completion with only a simple notice, or involving port authorities alone would hinder the claim by destroying evidence, delaying or underling the claim, and bypassing the proper P&I process.